2000 Ford Explorer & 2000 Mercury Mountaineer recall: electrical system
⚠️ What's wrong
Vehicle description: multi-purpose vehicles equipped with 4.0L engines and all-time 4-WHEEL drive (A4WD) powertrains. The generic electronic module (gem) could experience a condition referred to as "lock-up" in which the gem controlled electronic functions (e.g., front windshield wipers, interior lights, 4X4 system, etc.) could not be turned on or, in some cases if the function is on, could not be turned off.
💥 The risk
An inoperative windshield wiper system could affect driver visibility, increasing the risk of a crash.
🔧 The fix
Dealers will install a resistor in the gem circuit.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 00V072000
- Manufacturer recall #
- 00S04
- Manufacturer
- FORD MOTOR COMPANY
- Vehicles affected
- 208,903
- Component
- ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
- Owner phone
- 1-800-392-3673
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Apr 15, 2000
- Built
- Sep 14, 1998 – Sep 12, 1999
- Recall started by
- ODI
- Notes
- Owner notification began april 15, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).