2000 Western Star Western Star recall: powertrain & transmission
⚠️ What's wrong
Vehicle description: heavy duty trucks equipped with eaton autoshift gen II transmission assemblies. Due to a software problem in the transmission assemblies, the transmission will select the wrong gear.
💥 The risk
If an inappropriate gear is selected without the driver's knowledge, the vehicle will react differently than expected, possibly resulting in injury or crash.
🔧 The fix
Eaton is conducting the owner notification and remedy for this recall. Dealers will replace the autoshift transmissions.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 00V131002
- Manufacturer
- WESTERN STAR TRUCKS, INC.
- Vehicles affected
- 3
- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION
- Owner phone
- 1-888-880-0970
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- May 15, 2000
- Built
- Jan 10, 2000 – Apr 28, 2000
- Recall started by
- MFR
- Notes
- Owner notification began may 15, 2000.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Western Star at 1-250-868-6445 or eaton at 1-888-880-0970. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).