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NHTSA 00V138📅 May 19, 2000

2000 Ford Crown Victoria & 2000 Mercury Grand Marquis recall: windows, wipers & mirrors

⚠️ What's wrong

Vehicle description: a windshield wiper control module may not be capable of carrying the current required during high load conditions on the wipers (I.e., ice, snow, or other debris).

💥 The risk

This condition could result in inoperative wipers with no advance warning.

🔧 The fix

Dealers will inspect the wiper control modules and replace if necessary.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
00V138000
Manufacturer recall #
00S09
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
23,000
Component
VISIBILITY:WINDSHIELD WIPER/WASHER
Owner phone
1-800-392-3673
NHTSA hotline
1-888-327-4236
Owner letters mailed
May 19, 2000
Built
Mar 26, 2000 – Apr 28, 2000
Recall started by
MFR
Notes
Owner notification began may 19, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 00V138 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 00V138?

2000 Ford Crown Victoria & 2000 Mercury Grand Marquis. 23,000 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Ford dealer to book the free repair or call the manufacturer at 1-800-392-3673.