2000 Ford Explorer & 2000 Mercury Mountaineer recall: airbag
⚠️ What's wrong
Vehicle description: 4-DOOR sport utility vehicles equipped with side air bags. The subject vehicles have a revised level side crash sensor that could deploy the side air bag if the ignition key is in the "run" position and the seatbelt webbing is forcibly extracted from a locked retractor with a jerking motion.
💥 The risk
Inadvertent side air bag deployment could cause personal injury to the seat occupant.
🔧 The fix
Dealers will replace the side crash sensors with a revised design that will reduce the likelihood of an unexpected side air bag deployment.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 00V179000
- Manufacturer recall #
- 00S17
- Manufacturer
- FORD MOTOR COMPANY
- Vehicles affected
- 2,300
- Component
- AIR BAGS:SIDE/WINDOW
- Owner phone
- 1-800-392-3673
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jul 10, 2000
- Built
- Jun 1, 2000 – Jun 20, 2000
- Recall started by
- MFR
- Notes
- Owner notification began july 10, 2000.owners who their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).