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💥 Crash risk🩹 Injury riskNHTSA 00V396📅 Nov 29, 2000

2000–2001 Ford Expedition & 2000–2001 Ford Navigator + 3 more recall: equipment

⚠️ What's wrong

Vehicle description: certain sport utility vehicles, pickup trucks, and passenger vehicles fail to comply with the requirements of FMVSS 225, "child restraint anchorage systems." the affected Expedition/Navigator owner guides do not identify the locations of seating positions equipped with tether anchorages, and do not provide instructions for securing child seats to these tether anchorages. The F150 sc owner guides do not provide the procedure for securing child seats to the tether anchorages. The Taurus/Sable owner guides do not identify the center rear seating position as having LATCH compatible lower anchorages.

💥 The risk

In the event of a crash, the child seat may not be properly attached increasing the risk of injury to the child.

🔧 The fix

Owners will be provided with owner guide inserts revised to provide the required information, and instructions for affixing these inserts to their owner guides. Customers will also be advised that if they prefer, their dealer will affix the inserts to their owner guides.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
00V396000
Manufacturer recall #
00L11
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
495,000
Component
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Owner phone
1-800-392-3673
NHTSA hotline
1-888-327-4236
Owner letters mailed
Mar 6, 2001
Built
Mar 30, 1999 – Sep 21, 2000
Recall started by
MFR
Notes
Owner notification began march 6, 2001. Owners who do not receive the free label and installation instructions within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 00V396 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 00V396?

2000–2001 Ford Expedition & 2000–2001 Ford Navigator + 3 more. 495,000 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Ford dealer to book the free repair or call the manufacturer at 1-800-392-3673.