2002 Chrysler PT Cruiser & 2002 Jeep Grand Cherokee recall: electrical system
⚠️ What's wrong
Vehicle description: certain sport utility vehicles are being recalled for a software error in the instrument cluster microprocessor. Under certain conditions, the cluster, with the majority of its gauges, illumination, and warning lamps, could become inoperative.
💥 The risk
Driving the vehicle with an inoperative cluster could cause a distraction, increasing the risk of a crash.
🔧 The fix
Dealers will re-flash the cluster software to correct the condition. Owner notification began october 8, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 01V288000
- Manufacturer recall #
- 994
- Manufacturer
- DAIMLERCHRYSLER CORPORATION
- Vehicles affected
- 43,000
- Component
- ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
- Owner phone
- 1-800-853-1403
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Oct 8, 2001
- Built
- Jul 1, 2001 – Aug 16, 2001
- Recall started by
- MFR
- Notes
- Also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).