2000–2001 Mack CH & 2000–2001 Mack CX recall: steering
⚠️ What's wrong
On certain class 8 heavy duty trucks equipped with r. H. Sheppard M90 steering gears, an incorrect hose was used for the high-pressure line between the power steering pump and the steering gear. The hose is rated at 2000 PSI, while it should be rated at 3000 PSI.
💥 The risk
This hose could develop a leak or burst while in service. Should the line burst, steering control would still be maintained, but a loss of power assist will be experienced.
🔧 The fix
Dealers will replace the steering hose. Owner notification began march 22, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1-610-709-3011.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 02V019000
- Manufacturer recall #
- SCO272
- Manufacturer
- MACK TRUCKS, INCORPORATED
- Vehicles affected
- 869
- Component
- STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Mar 21, 2002
- Built
- Sep 14, 2000 – Dec 18, 2001
- Recall started by
- MFR
- Notes
- Mack truck recall no. 272. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).