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NHTSA 02V037003📅 Sep 12, 2002

2000 Kenworth C500 & 2000 Kenworth K100 + 13 more recall: steering

⚠️ What's wrong

Heavy duty trucks equipped with trw tie rod ends on certain arvinmeritor and dana axles. Peterbilt will recall 1,434 vehicles equipped with arvinmeritor axles manufactured from december 11, 1999, to may 14, 2000, and from july 22 to september 30, 2000. Kenworth will recall 859 vehicles equipped with arvinmeritor vehicles manufactured from december 11, 1999, to may 23, 2000, and from july 27, 2000, to september 30, 2000 and kennworth will recall an additional 4,151 vehicles equipped with dana axles and manufactured from june 23 to december 6, 1999, and from may 23 to september 30, 2000. The tie rod and drag link ball stud ends contain bearings that are below the specified case depth and/or hardness.

💥 The risk

This CAN lead to premature wear with possible separation of the ball stud from the socket, increasing the risk of loss of control of the vehicle.

🔧 The fix

Dealers will remove and replace all affected tie rods and drag links with different designed ends. Owner notification began july 15, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact peterbilt at 1-940-591-4201 or kenworth at 1-425-828-5440.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
02V037003
Manufacturer recall #
102A/02KW2
Manufacturer
PACCAR, INCORPORATED
Vehicles affected
4,513
Component
STEERING:LINKAGES:TIE ROD ASSEMBLY
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jul 15, 2002
Built
Dec 11, 1999 – Sep 30, 2000
Recall started by
MFR
Notes
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 02V037003 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 02V037003?

2000 Kenworth C500 & 2000 Kenworth K100 + 13 more. 4,513 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Kenworth dealer to book the free repair.