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NHTSA 02V103📅 Apr 15, 2002

2002 MCI D4000 & 2002 MCI D4500 recall: electrical system

⚠️ What's wrong

On certain motor coaches that have multiplex systems, when the coach's defroster motor is activated, certain high speed cell net controllers (hcnc) may lock up.

💥 The risk

As a consequence of this lock up, the functions and systems that are part of the multiplex system will remain at their status immediately prior to the lockup. This could affect the electrical operation of brake lights, turn signals, ignition, instrumentation, etc.

🔧 The fix

Owners will be provided with defroster motor relays equipped with suppression resistors and installation instructions. Dealers will also replace the hcnc modules with upgraded modules. Owner notification is expected to begin during april 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact MCI at 1-800-241-2947.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
02V103000
Manufacturer
MOTOR COACH IND., INC.
Vehicles affected
300
Component
ELECTRICAL SYSTEM:WIRING
Owner phone
1-800-241-2947
NHTSA hotline
1-888-327-4236
Built
Nov 1, 2001 – Mar 28, 2002
Recall started by
MFR
Notes
Customers CAN also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 02V103 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 02V103?

2002 MCI D4000 & 2002 MCI D4500. 300 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized MCI dealer to book the free repair or call the manufacturer at 1-800-241-2947.