2001 Volkswagen Eurovan recall: equipment
⚠️ What's wrong
On certain minivans equipped with child restraint anchorages (tether anchorages) for use in conjunction with child restraints installed in the three rearmost seating positions, the "safety first" portion of the owner's manual delivered with these vehicles incorrectly instructs owners to guide the tether strap underneath the seat's head restraint and to raise the head restraint slightly, if necessary.
💥 The risk
If the owner follows these instructions, the head restraint could accidentally separate from the seat in the event of a crash and cause injury to any child occupant seated in the tethered child seat.
🔧 The fix
Owners will be sent a new "safety first" booklet that will contain corrected use instructions. Owner notification began november 30, 2002. Owners who do not receive the free booklet within a reasonable time should contact vwoa at 1-800-822-8987.
- NHTSA campaign
- 02V136000
- Manufacturer recall #
- WH
- Manufacturer
- VOLKSWAGEN OF AMERICA,INC
- Vehicles affected
- 2,300
- Component
- EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Owner phone
- 1-800-822-8987
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Nov 30, 2002
- Built
- Aug 1, 2000 – Jul 31, 2001
- Recall started by
- MFR
- Notes
- Customers CAN also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).