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💥 Crash riskNHTSA 02V189📅 Jul 26, 2002

2000–2002 Gillig LOW Floor recall: steering

⚠️ What's wrong

On certain LOW Floor 29, 35, and 40 foot buses, the steering gear input shaft bolt installed was a 3/8" diameter coarse thread grade 8 fastener instead of the required 7/16" diameter fine thread grade 8 fastener.

💥 The risk

In the event of a crash or some other extraordinary shock load on the steering, a loss of steering could occur.

🔧 The fix

Dealers will replace the suspect fastener with the correct fastener. Owner notification began august 6, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact gillig at 1-510-785-1500.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
02V189000
Manufacturer
GILLIG CORPORATION
Vehicles affected
2,558
Component
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
NHTSA hotline
1-888-327-4236
Owner letters mailed
Aug 6, 2002
Built
Aug 8, 1997 – Jul 12, 2002
Recall started by
MFR
Notes
Also, customers CAN contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 02V189 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 02V189?

2000–2002 Gillig LOW Floor. 2,558 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Gillig dealer to book the free repair.