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💥 Crash riskNHTSA 02V202📅 Aug 1, 2002

2003 Chevrolet C4500 & 2003 GMC C4500 recall: suspension

⚠️ What's wrong

Certain medium duty trucks equipped with 11,000 lb. Rear axle have a condition where the rear axle anchor plate may fracture. As the anchor plate fractures, there is an audible "bang." if this indication of a condition requiring the driver's attention went unnoticed or was ignored, and under certain rebound, braking, or cornering maneuvers, the rear axle would be free to move fore and aft and provide unexpected steering inputs to the vehicle.

💥 The risk

If this happens while the vehicle is moving, a crash could result.

🔧 The fix

Dealers will install a new rear axle anchor plate and spacer. Owner notification began august 16, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020 or GMC at 1-800-462-8782.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
02V202000
Manufacturer recall #
02028
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
952
Component
SUSPENSION:REAR
Owner phone
1-800-222-1020
NHTSA hotline
1-888-327-4236
Owner letters mailed
Aug 16, 2002
Built
Aug 1, 2001 – May 31, 2002
Recall started by
MFR
Notes
Also, customers CAN contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 02V202 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 02V202?

2003 Chevrolet C4500 & 2003 GMC C4500. 952 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Chevrolet dealer to book the free repair or call the manufacturer at 1-800-222-1020.