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🩹 Injury riskNHTSA 02V253📅 Sep 17, 2002

2000–2002 Chevrolet Tahoe & 2000–2002 GMC Denali + 2 more recall: seats

⚠️ What's wrong

On certain sport utility vehicles equipped with rearward folding head restraints on the second row seats, two potential pinch points exist on each of the folding head restraints when the restraints are folded rearward as the seatback is folded down.

💥 The risk

If a person were to insert their finger(s) into the pinch point when the head restraint folds, it could trap and pinch the finger(s) causing injury.

🔧 The fix

Dealers will install protective covers over the pinch points. Owner notification began november 8, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, GMC at 1-800-462-8782, or cadillac at 1-800-458-8006.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
02V253000
Manufacturer recall #
02039
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
558,904
Component
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Owner phone
1-800-222-1020
NHTSA hotline
1-888-327-4236
Owner letters mailed
Nov 8, 2002
Built
Nov 1, 2000 – Feb 28, 2002
Recall started by
MFR
Notes
Also, customers CAN contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 02V253 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 02V253?

2000–2002 Chevrolet Tahoe & 2000–2002 GMC Denali + 2 more. 558,904 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Cadillac dealer to book the free repair or call the manufacturer at 1-800-222-1020.