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💥 Crash riskNHTSA 02V265📅 Sep 26, 2002

2002–2003 International 9200 & 2002–2003 International 9400 + 1 more recall: steering

⚠️ What's wrong

On certain heavy duty trucks, the joint between the lower portion of the steering column and the upper end of the intermediate steering shaft may have a missing or loose pinch bolt. This condition could also occur at the lower end of the intermediate steering shaft at the steering gear connection.

💥 The risk

If a pinch bolt is missing or vibrates loose, the shaft could separate from the steering column or steering gear, and /or allow slippage between the joined shafts, increasing the risk of a crash.

🔧 The fix

Dealers will inspect both ends of the shaft to ensure the pinch bolt is installed and/or properly torqued. If the bolt and nut are missing, a new bolt, nut, and washer will be installed. Owner notification is expected to begin during september 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact international at 1-800-448-7825.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
02V265000
Manufacturer
INTERNATIONAL TRUCK AND ENGINE
Vehicles affected
2,129
Component
STEERING:GEAR BOX:SHAFT SECTOR
Owner phone
1-800-448-7825
NHTSA hotline
1-888-327-4236
Owner letters mailed
Sep 27, 2002
Built
Jun 4, 2002 – Sep 12, 2002
Recall started by
MFR
Notes
Also, customers CAN contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 02V265 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 02V265?

2002–2003 International 9200 & 2002–2003 International 9400 + 1 more. 2,129 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized International dealer to book the free repair or call the manufacturer at 1-800-448-7825.