2002 Pierce Custom Chassis recall: steering
⚠️ What's wrong
On certain Custom Chassis equipped with the all wheel steer (aws) 2002 system, the vehicle interface mobile program has a problem that causes one of the steerable axles to lock in the steered position rather than returning to center.
💥 The risk
If this condition occurs, the driver CAN lose steering control, possibly resulting in a vehicle crash.
🔧 The fix
Pierce is sending a factory technician to all vehicles and will upgrade the aws system to eliminate this defect. Owner notification began on november 2, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact pierce at 920-832-3000.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 02V294000
- Manufacturer recall #
- 74B41
- Manufacturer
- PIERCE MANUFACTURING,INC.
- Vehicles affected
- 19
- Component
- STEERING
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Nov 2, 2005
- Built
- May 1, 2002 – Oct 15, 2002
- Recall started by
- MFR
- Notes
- Pierce recall number is 74B41ALSO contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).