2002 Jayco Quest FW recall: trailer hitch
⚠️ What's wrong
On certain 5TH wheels, in excess towing conditions, stress cracks CAN begin to occur at the connecting point between the pin box side plate and the pin box rear tube causing a potential tearing of the pin box side plates and the rear pin box tube.
💥 The risk
This could result in the unit being partially or fully detached from the tow vehicle, which resulting potential property damage or injury.
🔧 The fix
Dealers will reinforce the pin box connecting point. Owner notification began during january 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jayco at 1-877-825-4782.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 02V334000
- Manufacturer recall #
- RO2175/9901045
- Manufacturer
- JAYCO, INC.
- Vehicles affected
- 719
- Component
- TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
- Owner phone
- 1-877-825-4782
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jan 30, 2003
- Built
- May 1, 2001 – Oct 10, 2002
- Recall started by
- MFR
- Notes
- Jayco recall no. RO2175/9901045. Customers CAN also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).