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NHTSA 02V338📅 Jan 6, 2003

2000–2001 Mercedes-Benz S Class recall: electrical system

⚠️ What's wrong

On certain passenger vehicles, excessive static build-up in the trunk floor mats CAN cause a static discharge when individuals move or remove items from the trunk compartment.

💥 The risk

This CAN damage the electrical system components located in the trunk, including the vehicle's battery.

🔧 The fix

Dealers will install a static insulation panel between the carpet and the vehicle battery which will provide an electrical grounding. Owner notification began february 14, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Mercedes-Benz at 1-800-367-6372.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
02V338000
Manufacturer recall #
2002 110014
Manufacturer
MERCEDES-BENZ USA, LLC.
Vehicles affected
65,000
Component
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Owner phone
1-800-367-6372
NHTSA hotline
1-888-327-4236
Owner letters mailed
Feb 14, 2003
Recall started by
MFR
Notes
Mercedes-Benz recall no. 2002110014. Customers CAN also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 02V338 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 02V338?

2000–2001 Mercedes-Benz S Class. 65,000 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mercedes-Benz dealer to book the free repair or call the manufacturer at 1-800-367-6372.