2000–2001 Orion II & 2000–2001 Orion V + 1 more recall: windows, wipers & mirrors
⚠️ What's wrong
Certain transit buses fail to comply with the requirements of federal motor vehicle safety standard no. 217, "bus emergency exits and window retention and release." the handle pull force exceeds the 89N force to release the emergency window. Additional force is required to release the window.
💥 The risk
In the event of a crash, an occupant may have difficulty opening the emergency exit window, increasing the risk of personal injury or death.
🔧 The fix
Dealers will repair these windows. Owner notification began june 1, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact orion at 1-800-492-2116.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 03V120000
- Manufacturer
- ORION BUS INDUSTRIES, INC.
- Vehicles affected
- 4,191
- Component
- VISIBILITY:GLASS, SIDE/REAR
- Owner phone
- 1-800-492-2116
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jun 2, 2003
- Built
- Jan 1, 1995 – Dec 31, 2002
- Recall started by
- OVSC
- Notes
- Customers CAN also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).