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💥 Crash risk🩹 Injury riskNHTSA 03V403📅 Oct 16, 2003

2002–2003 Mid Bus Guide recall: body & structure

⚠️ What's wrong

My 2002 and 2003 Guide school buses manufactured from may 1, 2002, to september 30, 2003. Various seams in the school bus bodies were improperly assembled. Vertical seams in the interior were not bonded as required under federal motor vehicle safety standard no. 221, "school bus body joint strength."

💥 The risk

In the event of a vehicle crash, the seams of the bus may separate at smaller loads then expected, possibly resulting in serious injury or death.

🔧 The fix

Mid bus will notify its customers and add additional fasteners to the roof seams, interior seams, and the moisture barrier skin below the floor to ensure that the seams are as intended and in the event of a crash, do not prematurely separate. Owner notification began january 15, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mid bus customer service at 877-358-6055.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
03V403000
Manufacturer
MID BUS CORPORATION
Vehicles affected
1,188
Component
STRUCTURE:BODY
Owner phone
1-877-358-6055
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jan 15, 2004
Built
May 1, 2002 – Sep 30, 2003
Recall started by
OVSC
Notes
Also, customers CAN contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 03V403 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 03V403?

2002–2003 Mid Bus Guide. 1,188 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mid Bus dealer to book the free repair or call the manufacturer at 1-877-358-6055.