2003 Mack CH & 2003 Mack CX recall: steering
⚠️ What's wrong
On certain chassis equipped with dana steering axle assemblies. These axles are built with an integral knuckle and steering arm. The steering arm could have longitudinal cracks.
💥 The risk
The ball stud could become loose, causing loss of steering control which could result in a crash.
🔧 The fix
Dealers will inspect the integral knuckle and steer arm and replace if necessary. Owner notification began on january 16, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1-610-709-3337.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 03V522000
- Manufacturer
- MACK TRUCKS, INC
- Vehicles affected
- 148
- Component
- STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jan 16, 2004
- Built
- Aug 1, 2003 – Sep 3, 2003
- Recall started by
- MFR
- Notes
- Customers CAN contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).