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💥 Crash risk🩹 Injury riskNHTSA 04V120📅 Mar 15, 2004

2003–2004 Western Star 4900EX & 2003–2004 Western Star 4900FA + 1 more recall: steering

⚠️ What's wrong

On certain trucks and truck-tractors equipped with trw drag link assemblies, the replacement clamp and drag link assemblies contain a potentially defective 5/8-11-GRADE b prevailing torque hex nut. If the final tightening is less than 65 lb.-ft., the clamp load would be unacceptably low and could compromise the integrity of the drag link.

💥 The risk

This could result in the ball socket separating and cause loss of steering control, increasing the risk of personal injury or a crash.

🔧 The fix

Dealers will replace the affected hex nut(s). Owner notification began on may 21, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact freightliner at 1-800-547-0712.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
04V120000
Manufacturer recall #
FL422
Manufacturer
FREIGHTLINER LLC
Vehicles affected
275
Component
STEERING:LINKAGES:DRAG:POWER ASSIST SYSTEM
Owner phone
1-800-547-0712
NHTSA hotline
1-888-327-4236
Owner letters mailed
May 21, 2004
Built
Nov 15, 2003 – Jan 12, 2004
Recall started by
MFR
Notes
Freightliner recall no. FL422.customers CAN contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 04V120 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 04V120?

2003–2004 Western Star 4900EX & 2003–2004 Western Star 4900FA + 1 more. 275 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Western Star dealer to book the free repair or call the manufacturer at 1-800-547-0712.