2002–2004 Turtle Top VAN Terra & 2004 Turtle Top Terra Transport recall: body & structure
⚠️ What's wrong
On certain buses, the electric door motor assembly handle (lever) could possibly break when pulling on the handle for emergency release to open the side entry/exit door.
💥 The risk
This could cause the handle to break resulting in personal injury to occupants exiting the vehicle.
🔧 The fix
Dealers will replace the door motor assembly handles. Owner notification is expected to begin april 8, 2004. Owners should contact turtle top at 1-800-296-2105, exts 181 or 131.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 04V149000
- Manufacturer recall #
- RCN-040312
- Manufacturer
- TURTLE TOP
- Vehicles affected
- 468
- Component
- STRUCTURE:BODY:DOOR
- Owner phone
- 1-800-296-2105
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Apr 8, 2004
- Built
- Sep 8, 2003 – Mar 2, 2004
- Recall started by
- MFR
- Notes
- Turtle top recall no. RCN-040312.customers CAN also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).