Buy me a coffee
💥 Crash riskNHTSA 04V250📅 May 27, 2004

2003–2004 International 1652SC & 2003–2004 International 3800 + 5 more recall: steering

⚠️ What's wrong

On certain school and transit buses the studs used to secure the power steering pump to the engine block CAN fail, resulting in engine oil leakage and complete loss of power steering. The power steering pump is designed to provide power assist to both the steering system and the hydraulic braking system. Should stud failure cause the pump to become disengaged from its drive gears, a reduction of the fluid flow rate to the brake system could occur and possibly cause an extended stopping distance as well as increased steering wheel efforts.

💥 The risk

Sudden loss of power steering will impair the vehicle operator, possible resulting in a vehicle crash.

🔧 The fix

International will notify its customers and all vehicles will be inspected and any suspect studs will be replaced. Owner notification began september 24,2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact international at 1-800-448-7825.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
04V250000
Manufacturer recall #
04509
Manufacturer
INTERNATIONAL TRUCK & ENGINE CORPORATION
Vehicles affected
5,999
Component
STEERING:HYDRAULIC POWER ASSIST:PUMP
Owner phone
1-800-448-7825
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jun 29, 2004
Built
Feb 3, 2003 – Jan 22, 2004
Recall started by
ODI
Notes
Also, customers CAN contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 04V250 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 04V250?

2003–2004 International 1652SC & 2003–2004 International 3800 + 5 more. 5,999 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized International dealer to book the free repair or call the manufacturer at 1-800-448-7825.