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🔥 Fire riskNHTSA 04V298📅 Jun 30, 2004

2002–2003 Potomac Fifth Wheel & 2002–2003 Potomac Travel Trailer recall: equipment

⚠️ What's wrong

On certain Fifth Wheel and Travel trailers equipped with samsung microwave ovens, models MR1031WB, MR1032BB, MR1033SB, MR1352BB, and MR1351WB, the microwaves were produced with a defective membrane panel. These microwave ovens have the one touch instant cook function for items such as popcorn, potato, etc.

💥 The risk

An electrical short CAN occur causing the oven to activate without pressing any key pads. This could result in excessive heat, smoke, or possibly a fire.

🔧 The fix

Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the membrane panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners should contact samsung at 1-800-932-3837 or potomac rv at 1-574-970-0559.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
04V298000
Manufacturer
POTOMAC RV LLC
Vehicles affected
292
Component
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Owner phone
1-800-932-3837
NHTSA hotline
1-888-327-4236
Built
Dec 3, 2002 – Oct 30, 2003
Recall started by
MFR
Notes
Customers CAN also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 04V298 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 04V298?

2002–2003 Potomac Fifth Wheel & 2002–2003 Potomac Travel Trailer. 292 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Potomac dealer to book the free repair or call the manufacturer at 1-800-932-3837.