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💥 Crash riskNHTSA 04V328📅 Jul 8, 2004

2003 Ford Crown Victoria & 2003 Lincoln Town CAR recall: suspension

⚠️ What's wrong

Certain police, commercial, and passenger vehicles sold to fleets typically input higher loads into the vehicle chassis overloading the wheel bearings and axles.

💥 The risk

This could lead to early bearing failure and ultimately to axle shaft fracture. In the event of axle shaft fracture, the vehicle would lose drive function and would coast to a stop. Loss of drive function could lead to a crash.

🔧 The fix

Dealers will replace the rear wheel bearings, seals,and axle shafts. The recall began on july 15, 2004. Owners should contact ford at 1-800-392-3673.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
04V328000
Manufacturer recall #
04S16
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
47,314
Component
SUSPENSION:REAR
Owner phone
1-800-392-3673
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jul 15, 2004
Built
Nov 14, 2001 – Dec 3, 2002
Recall started by
ODI
Notes
Ford recall no. 04S16. Customers CAN also contact the national highway traffic safety administration auto safety hotline at 1-888-DASH-2-DOT ( 1-888-327-4236).

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 04V328 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 04V328?

2003 Ford Crown Victoria & 2003 Lincoln Town CAR. 47,314 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Ford dealer to book the free repair or call the manufacturer at 1-800-392-3673.