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💥 Crash riskNHTSA 04V332📅 Jul 15, 2004

2000–2001 Ford Taurus & 2000–2001 Mercury Sable recall: suspension

⚠️ What's wrong

On certain passenger vehicles originally sold in or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia, the front coil springs could fracture due to corrosion associated with salt used on the roadways during the winter. A fractured spring could move past the spring seat and contact a front tire.

💥 The risk

If this occurs, the tire may rupture resulting in a rapid air loss, which could result in a crash.

🔧 The fix

Dealers will install protective spring shields. In addition, ford is extending the warranty coverage of the front coil springs in all other states, for fracture only, up to 10 years of service or 150,000 miles, whichever occurs first. If the vehicle has already accumulated more than 150,000 miles, this coverage will last until july 31, 2005. If either front coil spring fractures, dealers will replace both front springs at no charge to the owner. An interim notice was sent to owners on august 2, 2004. Parts are now available for the 2000-2001 my vehicles and owners were sent a letter on january 10, 2005, advising them to bring in their vehicles for repair parts are expected to be available for the 1999 my vehicles by the end of february 2005 and owners of these vehicles will be notified then. Owners should contact ford at 1-800-392-3673.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
04V332000
Manufacturer recall #
04S17
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
899,060
Component
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Owner phone
1-800-392-3673
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jan 10, 2005
Built
Mar 28, 1998 – Aug 13, 2001
Recall started by
ODI
Notes
Ford recall no. 04S17.customers CAN also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 04V332 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 04V332?

2000–2001 Ford Taurus & 2000–2001 Mercury Sable. 899,060 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Ford dealer to book the free repair or call the manufacturer at 1-800-392-3673.