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💥 Crash riskNHTSA 04V421📅 Aug 30, 2004

2000–2002 Mercury Cougar recall: fuel system

⚠️ What's wrong

On certain passenger vehicles, contamination of the filter in the fuel delivery module (fdm) CAN reduce, and eventually block, the flow of fuel to the engine.

💥 The risk

This may cause engine hesitation, loss of power, surging, and other similar symptoms. Over time, the filter may become sufficiently blocked to cause the engine to stall, which could result in a crash.

🔧 The fix

This action is deemed a safety improvement campaign and is not being conducted under the safety act. All owners will be notified of the problem, and dealers will replace the fdm with a new design at no charge if the owner reports that the vehicle exhibits any of the identified symptoms. The free replacement will be available for a period of 10 years following the original purchase of the vehicle, with no mileage limit. The campaign began on april 16, 2004. Owners should contact ford at 1-800-392-3673.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
04V421000
Manufacturer recall #
04N02
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
88,600
Component
FUEL SYSTEM, GASOLINE
Owner phone
1-800-392-3673
NHTSA hotline
1-888-327-4236
Owner letters mailed
Apr 16, 2004
Built
May 25, 1999 – Nov 30, 2001
Recall started by
MFR
Notes
Ford recall no. 04N02.customers CAN also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 04V421 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 04V421?

2000–2002 Mercury Cougar. 88,600 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mercury dealer to book the free repair or call the manufacturer at 1-800-392-3673.