2002–2004 National Van Econoline recall: equipment
⚠️ What's wrong
On certain vans built on ford Econoline chassis and equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly is out of alignment.
💥 The risk
In the event of a vehicle crash, the wheelchair may not be adequately secured possibly resulting in injuries to a wheelchair occupant.
🔧 The fix
Dealers will inspect and replace the wheelchair securement retractors as necessary. Sure-lok is conducting the owner notification and remedy for this campaign. Owners should contact sure-lock at 1-908-231-1804 or national van builders at 1-800-527-7477.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 04V450000
- Manufacturer
- NATIONAL VAN BUILDERS, INC.
- Vehicles affected
- 20
- Component
- EQUIPMENT ADAPTIVE/MOBILITY
- Owner phone
- 1-800-527-7477
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Sep 23, 2004
- Built
- Dec 31, 2002 – Jul 31, 2004
- Recall started by
- MFR
- Notes
- Customers CAN also contact the national highway traffic safety administration's auto safety hotline at 1-888-327-4236.