2003 Mack CH & 2003 Mack CX recall: steering
⚠️ What's wrong
On certain truck chassis, the steering gear mounting bolts were made of inconsistent bolt material, which has LED to bolt failures. This inconsistent bolt material condition could result in a failure of a steering gear mounting bolts. The steering gear is mounted to the vehicle's frame with three bolts.
💥 The risk
Failure of two of the three bolts could result in the loss of steering, which could result in loss of vehicle control and crash without warning.
🔧 The fix
Dealers will inspect vehicles. New steering gear mounting bolts will be installed. The recall began october 2004. Owners should contact mack at 1-610-709-3337.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 04V456000
- Manufacturer recall #
- SC0289
- Manufacturer
- MACK TRUCKS, INC
- Vehicles affected
- 4,959
- Component
- STEERING
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Oct 1, 2004
- Built
- Apr 1, 2003 – Nov 30, 2003
- Recall started by
- MFR
- Notes
- Mack recall no. SC0289.customers CAN also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).