2000–2003 Gillig LOW Floor & 2001–2004 Gillig Phantom recall: equipment
⚠️ What's wrong
Certain gillig buses equipped with sure-lok wheelchair tie-down securement assemblies. The sprocket teeth of the retractor assembly may be out of alignment causing the load pawl not to fully seat in the sprocket teeth.
💥 The risk
In the event of a vehicle crash, the wheelchair may not be adequately secured possibly resulting in injuries.
🔧 The fix
Dealers will inspect and replace the wheelchair securement retractors as necessary. The recall began october 8, 2004. Owners should contact gillig at 1-800-735-1500..
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 04V500000
- Manufacturer
- GILLIG CORPORATION
- Vehicles affected
- 242
- Component
- EQUIPMENT ADAPTIVE/MOBILITY
- Owner phone
- 1-800-735-1500
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Oct 8, 2004
- Built
- Jul 1, 1999 – Apr 30, 2004
- Recall started by
- MFR
- Notes
- Customers CAN also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).