2000–2004 Chrysler 1500 & 2000–2004 Chrysler 2500 + 16 more recall: equipment
⚠️ What's wrong
On certain vans equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly is out of alignment.
💥 The risk
In the event of a vehicle crash, the wheelchair may not be adequately secured possibly resulting in injuries to a wheelchair occupant.
🔧 The fix
Dealers will inspect and replace the wheelchair securement retractors as necessary. Sure-lok will handle the repairs for this campaign. Owners should contact sure-lock at 1-908-231-1804 or mobilityworks at 1-800-769-8267.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 04V562000
- Manufacturer recall #
- 04E-058
- Manufacturer
- MOBILITY WORKS
- Vehicles affected
- 1,660
- Component
- EQUIPMENT ADAPTIVE/MOBILITY
- Owner phone
- 1-800-769-8267
- NHTSA hotline
- 1-888-327-4236
- Built
- Jan 1, 1997 – Aug 1, 2004
- Recall started by
- ODI
- Notes
- Sure-lok recall no. 04E-058.customers CAN also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).