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💥 Crash riskNHTSA 08V012📅 Jan 10, 2008

2004–2008 Triple E RV Empress recall: steering

⚠️ What's wrong

Certain motor home chassis built on freightliner chassis and equipped with zf model 8018 steering gears, these gears may have been assembled with the incorrect recirculating ball spacer. This could potentially allow the recirculating balls to escape from the recirculating ball circuit resulting in a loss of steering.

💥 The risk

The operator may notice higher required steering wheel inputs, or the need for more steering wheel adjustments while driving in a straight line in combination with metallic cracking noises prior to a loss of steering. Loss of steering could result in a vehicle crash.

🔧 The fix

Triple e is working with freightliner and zf to replace the steering gear free of charge (please see 07V343 and 07E049). Owners may contact freightliner at 1-800-547-0712 or triple e at 1-204-325-4361.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
08V012000
Manufacturer
TRIPLE E RECREATIONAL VEHICLES
Vehicles affected
141
Component
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Owner phone
1-800-547-0712
NHTSA hotline
1-888-327-4236
Built
Aug 1, 2007 – Dec 31, 2007
Recall started by
ODI
Notes
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 08V012 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 08V012?

2004–2008 Triple E RV Empress. 141 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Triple E RV dealer to book the free repair or call the manufacturer at 1-800-547-0712.