2007–2008 Glaval Synergy recall: steering
⚠️ What's wrong
On certain buses built on freightliner xb-r chassis and equipped with zf model 8018 steering gears, these gears may have been assembled with the incorrect recirculating ball spacer. This could potentially allow the recirculation balls to escape from the recirculation ball circuit resulting in a loss of steering.
💥 The risk
The operator may notice higher required steering wheel inputs, or the need for more steering wheel adjustments while driving in a straight line in combination with metallic cracking noises prior to a loss of steering. Loss of steering could result in a vehicle crash.
🔧 The fix
Glaval is working with freightliner and zf to replace the steering gear (please see 07V343 and 07E049). The recall began on february 1, 2008. Owners may contact freightliner at 1-800-547-0712 or glaval at 1-574-262-2212.
- NHTSA campaign
- 08V042000
- Manufacturer
- GLAVAL BUS DIVISION
- Vehicles affected
- 62
- Component
- STEERING:GEAR BOX:SHAFT PITMAN
- Owner phone
- 1-800-547-0712
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Feb 1, 2008
- Built
- Apr 24, 2006 – May 31, 2007
- Recall started by
- ODI
- Notes
- Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov.