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🩹 Injury riskNHTSA 08V387📅 Aug 6, 2008

2004–2008 Sprinter 2500 & 2004–2008 Sprinter 3500 recall: equipment

⚠️ What's wrong

Daimler buses is recalling 465 my 2004-2008 sprinter 2500 and 3500 buses equipped with ricon platform style wheelchair lifts. These lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, "platform lift systems for motor vehicles." the anti-stow interlock may not detect the presence of a wheelchair or mobility aid user. The pressure sensing switch that detects the presence of weight on the platform was not adjusted to the necessary sensitivity level. The lift could stow even though someone or something is still on the lift.

💥 The risk

A lift occupant CAN be injured should the lift begin to stow unintentionally.

🔧 The fix

Daimler buses is working with ricon to correct the wheelchair lifts (please see 07E097). Owners may contact ricon at 1-800-322-2884 or daimler buses at 1-905-403-7807.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
08V387000
Manufacturer
DAIMLER BUSES NORTH CAROLINA
Vehicles affected
465
Component
EQUIPMENT ADAPTIVE/MOBILITY
Owner phone
1-800-322-2884
NHTSA hotline
1-888-327-4236
Owner letters mailed
Nov 21, 2008
Built
Apr 1, 2005 – Jul 31, 2008
Recall started by
MFR
Notes
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 08V387 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 08V387?

2004–2008 Sprinter 2500 & 2004–2008 Sprinter 3500. 465 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Sprinter dealer to book the free repair or call the manufacturer at 1-800-322-2884.