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🩹 Injury riskNHTSA 09V318📅 Aug 7, 2009

2006–2009 Orion VII recall: windows, wipers & mirrors

⚠️ What's wrong

Daimler bus north america is recalling certain model year 2006 through 2009 orion VII transit buses manufactured from december 2007 through july 2009. The passenger windows have a tip-in transom window which is attached by screws. These screws may loosen and the window may dislodge and fall into the bus.

💥 The risk

A collapsing window could injure passengers.

🔧 The fix

An interim notice was sent to owners on october 21, 2009 instructing them to check that the screws are properly tightened and to inspect them periodically. A permanent repair is now available and owners will be provided instructions to repair the buses free of charge. An owner notification advising owners about the permanent free remedy will be mailed on or about august 27, 2010. Owners may contact daimler buses north america at 1-800-716-7466.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
09V318000
Manufacturer
DAIMLER BUSES NORTH AMERICA, INC.
Vehicles affected
824
Component
VISIBILITY:GLASS, SIDE/REAR
Owner phone
1-800-716-7466
NHTSA hotline
1-888-327-4236
Owner letters mailed
Oct 21, 2009
Built
Aug 1, 2007 – Jun 30, 2007
Recall started by
MFR
Notes
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 09V318 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 09V318?

2006–2009 Orion VII. 824 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Orion dealer to book the free repair or call the manufacturer at 1-800-716-7466.