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NHTSA 09V345📅 Sep 2, 2009

2001–2004 MCI G4500 recall: body & structure

⚠️ What's wrong

MCI is recalling model year 2001-2004 G4500 motor coaches equipped with wheelchair lifts. If the upper wheelchair door opens due to a malfunction of the door's latches, there is a telltale light in the instrument panel that illuminates to alert the driver that the upper wheelchair door is not fully latched and closed, however the driver could fail to notice that this light is illuminated.

💥 The risk

This could result in the wheelchair door sliding open without further warning and expose passengers to the risk of falling from the coach while the vehicle is in motion.

🔧 The fix

Dealers will install an audible alarm in the driver's area to provide an additional alert in the event the door is not fully closed and latched, and will reinforce the upper LATCH to improve its durability. The recall began on september 4, 2009. Owners may contact MCI customer service line at 1-800-241-2947.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
09V345000
Manufacturer
MOTOR COACH INDUSTRIES, INC
Vehicles affected
352
Component
STRUCTURE:BODY:DOOR
Owner phone
1-800-241-2947
NHTSA hotline
1-888-327-4236
Owner letters mailed
Sep 4, 2009
Built
Jun 1, 2001 – Oct 31, 2004
Recall started by
ODI
Notes
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 09V345 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 09V345?

2001–2004 MCI G4500. 352 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized MCI dealer to book the free repair or call the manufacturer at 1-800-241-2947.