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🩹 Injury riskNHTSA 10V106📅 Mar 17, 2010

2009 Diamond Coach VIP recall: equipment

⚠️ What's wrong

Diamond coach has notified NHTSA about a defect in certain model year 2009 VIP model coaches manufactured between may 1 and december 1, 2009, equipped with certain ricon s series and k series l-model wheelchair lifts, due to a problem in the software that controls the lift's "up" function. If the "up" switch is released before the floor level limit switch is activated, the lift may continue its upward travel for approximately 1 second before stopping. The continued upward travel may overrun the floor level cut off point.

💥 The risk

When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.

🔧 The fix

Diamond coach will notify owners and the repairs will be performed by authorized ricon dealers free of charge. Currently ricon is developing a software solution and is not available. Until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. The safety recall began on march 15, 2010. Owners may contact ricon at 1-818-267-3000 or diamond coach at 1-800-442-4645.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
10V106000
Manufacturer
DIAMOND COACH CORPORATION
Vehicles affected
3
Component
EQUIPMENT ADAPTIVE/MOBILITY
Owner phone
1-818-267-3000
NHTSA hotline
1-888-327-4236
Owner letters mailed
Mar 15, 2010
Built
May 1, 2009 – Dec 1, 2009
Recall started by
MFR
Notes
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 10V106 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 10V106?

2009 Diamond Coach VIP. 3 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Diamond Coach dealer to book the free repair or call the manufacturer at 1-818-267-3000.