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💥 Crash risk🩹 Injury riskNHTSA 10V124📅 Mar 30, 2010

2010–2011 Heartland North Country & 2010–2011 Heartland Trail Runner recall: equipment

⚠️ What's wrong

Heartland has notified NHTSA of a noncompliance on certain model year 2010-2011 Trail Runner and North Country travel trailers for failing to comply with the requirements of part 567, "certification." the federal identification label does not contain the correct gross axle weight rating (gawr) information. The label states the gawr for each axle to be 5,200 lbs when the actual gawr is 5,080 lbs.

💥 The risk

Towing a vehicle with the axles loaded beyond the specified weight rating may result in axle failure leading to poor vehicle handling and increasing the risk of a crash causing property damage or personal injury.

🔧 The fix

Dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. The recall began on may 14, 2010. Owners may contact heartland warranty/service department by email at [email protected], or by phone at 1-877-262-8032.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
10V124000
Manufacturer recall #
99-01-02
Manufacturer
HEARTLAND RECREATIONAL VEHICLES, LLC
Vehicles affected
1,354
Component
EQUIPMENT:OTHER:LABELS
Owner phone
1-877-262-8032
NHTSA hotline
1-888-327-4236
Owner letters mailed
May 14, 2010
Recall started by
MFR
Notes
Heartland's recall no. 99-01-02.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 10V124 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 10V124?

2010–2011 Heartland North Country & 2010–2011 Heartland Trail Runner. 1,354 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Heartland dealer to book the free repair or call the manufacturer at 1-877-262-8032.