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💥 Crash riskNHTSA 10V135📅 Apr 6, 2010

2001–2011 MCI J4500 & 2000–2011 MCI E4500 recall: windows, wipers & mirrors

⚠️ What's wrong

MCI is recalling certain model year 1999-2001, 2007-2011 E4500 and model year 2001-2011 J4500 coaches equipped with doga windshield motors. The windshield wiper motor may fail to operate properly while the wiper system is functioning. If this occurs, the windshield wipers may operate intermittently, operate at a single speed only, or completely stop operating.

💥 The risk

If the windshield wipers stop functioning, the driver's clear field of view may be reduced increasing the risk of a crash.

🔧 The fix

Dealers will furnish the parts and labor required to implement the doga-recommended remedies on the affected coaches. This service will be performed free of charge. The safety recall is expected to begin during july 2010. Owners may contact MCI customer service at 1-800-241-2947.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
10V135000
Manufacturer
MOTOR COACH INDUSTRIES, INC
Vehicles affected
1,261
Component
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
Owner phone
1-800-241-2947
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jul 31, 2010
Built
May 1, 2001 – Jun 30, 2010
Recall started by
MFR
Notes
MCI recall no. 344.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 10V135 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 10V135?

2001–2011 MCI J4500 & 2000–2011 MCI E4500. 1,261 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized MCI dealer to book the free repair or call the manufacturer at 1-800-241-2947.