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🩹 Injury riskNHTSA 10V203📅 May 13, 2010

2009 Startrans Candidate & 2009 Startrans Candidate II + 5 more recall: equipment

⚠️ What's wrong

Startrans bus is recalling certain model year 2009 Candidate, Candidate II, Senator, Senator HD, President, Trolley, and Senator II transit buses manufactured from september 2007 through december 18, 2009, and fitted with certain ricon s series and k series l-model wheelchair lifts. Due to a problem in the software that controls the lift's "up" function, should the "up" button be released before the floor level limit switch is activated, the lift may continue its upward travel and may overrun the floor level cut off point.

💥 The risk

When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.

🔧 The fix

Startrans bus will notify owners and the repairs will be performed by authorized ricon dealers free of charge. A software solution for this safety defect is under investigation. Until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. The safety recall began on july 12, 2010. Owners may contact ricon at 1-818-267-3000 or startrans bus at 1-574-642-0811.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
10V203000
Manufacturer recall #
000314
Manufacturer
STARTRANS BUS CORPORATION
Vehicles affected
183
Component
EQUIPMENT ADAPTIVE/MOBILITY
Owner phone
1-818-267-3000
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jul 12, 2010
Built
Sep 1, 2007 – Dec 18, 2009
Recall started by
MFR
Notes
Strtatran' recall campaign number is 000314.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 10V203 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 10V203?

2009 Startrans Candidate & 2009 Startrans Candidate II + 5 more. 183 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Startrans dealer to book the free repair or call the manufacturer at 1-818-267-3000.