2010–2011 Keystone Cougar High Country recall: equipment
⚠️ What's wrong
Keystone rv is recalling certain model year 2010 and 2011 Cougar High Country fifth wheels manufactured from april 15 through may 3, 2010. The rear bedroom is missing an egress window.
💥 The risk
In the event an emergency evacuation is necessary, not having the egress window will increase the risk of personal injury.
🔧 The fix
Keystone rv will notify owners and the currently installed window will be replaced with an egress window free of charge. The safety recall is expected to begin during july 2010. Owners may contact keystone at 1-866-425-4369.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 10V239000
- Manufacturer recall #
- 10-140
- Manufacturer
- KEYSTONE RV COMPANY
- Vehicles affected
- 20
- Component
- EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
- Owner phone
- 1-866-425-4369
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jun 1, 2010
- Built
- Apr 15, 2010 – May 3, 2010
- Recall started by
- MFR
- Notes
- Keystone rv's recall campaign number is 10-140.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .