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🩹 Injury riskNHTSA 10V353📅 Aug 2, 2010

2007–2010 Ford VAN Terra & 2007–2009 Ford Odyssey + 5 more recall: equipment

⚠️ What's wrong

Turtle top is recalling certain model year 2007 through 2010 transit and shuttle buses fitted with ricon public use lifts. The wheelchair lifts were to be equipped with a restraint buckle that has an interlock feature designed to prevent the lift from operating if the buckle is not latched. In the recalled buses, however, the interlock feature may not operate properly and the lift may operate even when the buckle is not latched.

💥 The risk

The wheelchair may move during lift operation and the unsecured occupant, could be injured.

🔧 The fix

Turtle top is working with ricon and ricon will be handling the remedy for this campaign. Please see ricon's defect report 09E-060. Ricon will provide customers with a warning decal and a dvd-based training aid. The safety recall began on october 8, 2010. Owners may contact ricon customer service at 1-800-322-2884, or email at [email protected].

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
10V353000
Manufacturer
TURTLE TOP
Vehicles affected
138
Component
EQUIPMENT ADAPTIVE/MOBILITY
Owner phone
1-800-322-2884
NHTSA hotline
1-888-327-4236
Owner letters mailed
Oct 8, 2010
Built
Dec 1, 2007 – Dec 31, 2009
Recall started by
MFR
Notes
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 10V353 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 10V353?

2007–2010 Ford VAN Terra & 2007–2009 Ford Odyssey + 5 more. 138 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Ford dealer to book the free repair or call the manufacturer at 1-800-322-2884.