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🩹 Injury riskNHTSA 10V373📅 Aug 13, 2010

2002–2006 MCI E4500C & 2001–2005 MCI J4500 + 2 more recall: windows, wipers & mirrors

⚠️ What's wrong

MCI is recalling certain model year 2001-2004 E4500, model year 2002-2006 E4500C, model year 2001-2005 J4500, and model year 2006 J4500C motor coaches equipped with se-gi passenger windows. The adhesive bond between the window glass and the aluminum window frame on the affected coaches may degrade.

💥 The risk

If the window glass becomes partially or completely debonded from its frame, the window glass may detach and fall from the coach and cause personal injury or property damage.

🔧 The fix

Dealers will inspect, test, and repair, as necessary, the se-gi window assemblies free of charge. The safety recall began on august 23, 2010. Owners may contact MCI customer service at 1-800-241-2947.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
10V373000
Manufacturer recall #
348
Manufacturer
MOTOR COACH INDUSTRIES, INC
Vehicles affected
1,087
Component
VISIBILITY:GLASS, SIDE/REAR
Owner phone
1-800-241-2947
NHTSA hotline
1-888-327-4236
Owner letters mailed
Aug 23, 2010
Recall started by
MFR
Notes
MCI safety recall no. 348.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 10V373 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 10V373?

2002–2006 MCI E4500C & 2001–2005 MCI J4500 + 2 more. 1,087 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized MCI dealer to book the free repair or call the manufacturer at 1-800-241-2947.