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💥 Crash riskNHTSA 10V385📅 Aug 26, 2010

2000–2003 Ford Windstar recall: suspension

⚠️ What's wrong

Ford is recalling certain model year 1998-2003 Windstar vehicles manufactured from september 1, 1997 through february 28, 2003 and currently registered or originally sold in connecticut, delaware, district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, and wisconsin. After many years of vehicle service in these areas, corrosion CAN weaken the rear axle, making it susceptible to torsional stress. Corrosion and stress CAN lead to cracks which if undetected CAN propagate and result in a complete fracture of the axle.

💥 The risk

A fractured axle CAN affect vehicle handling and increase the risk of a crash.

🔧 The fix

As parts become available, dealers will inspect and if necessary install the rear axle reinforcement brackets free of charge. This service will be performed free of charge. The safety recall began on october 20, 2010. Owners may contact ford at 1-866-436-7332.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
10V385000
Manufacturer recall #
10S13
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
492,650
Component
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Owner phone
1-866-436-7332
NHTSA hotline
1-888-327-4236
Owner letters mailed
Oct 20, 2010
Built
Sep 1, 2007 – Jul 3, 2003
Recall started by
ODI
Notes
Ford's recall no. Is 10S13.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 10V385 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 10V385?

2000–2003 Ford Windstar. 492,650 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Ford dealer to book the free repair or call the manufacturer at 1-866-436-7332.