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🔥 Fire riskNHTSA 10V419📅 Sep 21, 2010

2000–2010 NU WA Discovery Series & 2000–2010 NU WA Champagne Edition + 5 more recall: equipment

⚠️ What's wrong

Nu wa is recalling certain model year 2000-2010 recreational trailers equipped with dimplex electraflame, symphony, or optiflame branded electric fireplaces, stoves, and fireplace inserts. The plug in remote control receiver for the fireplace CAN overheat.

💥 The risk

An overheated receiver could cause a fire.

🔧 The fix

Nu wa is working with dimplex and dimplex will provide owners a free replacement plug-in remote control kit. The safety recall began on january 28, 2011. Owners may contact dimplex north america customer service at 1-888-346-7539.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
10V419000
Manufacturer
NU WA INDUSTRIES, INC.
Vehicles affected
562
Component
EQUIPMENT
Owner phone
1-888-346-7539
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jan 28, 2011
Recall started by
ODI
Notes
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 10V419 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 10V419?

2000–2010 NU WA Discovery Series & 2000–2010 NU WA Champagne Edition + 5 more. 562 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Custom Campers dealer to book the free repair or call the manufacturer at 1-888-346-7539.