2002–2008 Crossroads Paradise Pointe & 2008–2011 Crossroads Hampton + 6 more recall: equipment
⚠️ What's wrong
Crossroads is recalling certain recreational vehicles equipped with dimplex electraflame, symphony, or optiflame branded electric fireplaces, stoves, and fireplace inserts. The plug in remote control receiver for the fireplace CAN overheat.
💥 The risk
An overheated receiver could cause a fire.
🔧 The fix
Crossroads is working with dimplex and dimplex will provide owners a free replacement plug-in remote control kit. The safety recall began on january 28, 2011. Owners may contact dimplex north america customer service at 1-888-346-7539 or crossroads at 888-226-7496.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 10V505000
- Manufacturer
- CROSSROADS RV
- Vehicles affected
- 1,399
- Component
- EQUIPMENT
- Owner phone
- 1-888-346-7539
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jan 28, 2011
- Recall started by
- ODI
- Notes
- Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .