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🔥 Fire risk🩹 Injury riskNHTSA 10V524📅 Oct 29, 2010

2009–2011 Open Range Residential & 2009–2011 Open Range Rolling Thunder + 2 more recall: equipment

⚠️ What's wrong

Open Range is recalling certain model year 2009-2011 Open Range, Residential and Rolling Thunder recreational vehicles equipped with 1200-SERIES norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.

💥 The risk

An insufficient response time CAN result in power not being shut-off in sufficient time to prevent a fire, which has the potential to ignite resulting in personal injury and/or vehicle and property damage.

🔧 The fix

Open Range is working with norcold to get the units repaired free of charge. Please see norcold's defect report 10E-049. The safety recall began on march 2, 2011. Owners may contact norcold at 1-800-767-9101.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
10V524000
Manufacturer
OPEN RANGE R.V. COMPANY
Vehicles affected
264
Component
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Owner phone
1-800-767-9101
NHTSA hotline
1-888-327-4236
Owner letters mailed
Mar 2, 2011
Built
Dec 1, 1996 – Oct 6, 2010
Recall started by
MFR
Notes
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 10V524 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 10V524?

2009–2011 Open Range Residential & 2009–2011 Open Range Rolling Thunder + 2 more. 264 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Highland Ridge FW dealer to book the free repair or call the manufacturer at 1-800-767-9101.