2010 Mack CXU & 2011 Mack Pinnacle (cxu) recall: electrical system
⚠️ What's wrong
Mack trucks is recalling certain model year 2010 through 2011 CXU, heavy trucks manufactured from august 12, 2009, through august 31, 2010. The rear hold-down brackets that secure the battery box lid may be rotated too far forward, which may restrict the battery box lid from properly seating.
💥 The risk
If this occurs, the battery box lid may come off when stepping on the step, which may cause a person to fall from the vehicle resulting in personal injury.
🔧 The fix
Mack will inspect and adjust the rear hold-down brackets as required free of charge. The safety recall began on december 1, 2010. Owners may contact mack trucks at 1-800-866-1177.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 10V536000
- Manufacturer recall #
- SC0346
- Manufacturer
- MACK TRUCKS, INC
- Vehicles affected
- 1,760
- Component
- ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Owner phone
- 1-800-866-1177
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Dec 1, 2010
- Built
- Aug 12, 2009 – Aug 31, 2010
- Recall started by
- MFR
- Notes
- Mack safety recall no. SC0346.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .