Buy me a coffee
🔥 Fire riskNHTSA 10V587📅 Nov 24, 2010

2007–2011 Keystone Montana & 2007–2011 Keystone MONTANA-BIG Sky + 3 more recall: equipment

⚠️ What's wrong

Keystone is recalling certain recreational vehicles and fifth wheel trailers equipped with 1200-SERIES norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when High temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.

💥 The risk

The sensing algorithm or thermal switch installed to shut off power to the refrigerator when High temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire.

🔧 The fix

Keystone is working with norcold to identify and notify any affected owners. Owners will be instructed to contact norcold dealers to receive the remedy free of charge. Please see norcold's defect report 10E-049 for additional information. The recall began on december 10, 2010. Owners may contact norcold at 1-800-767-9101 or keystone at 866-425-4369.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
10V587000
Manufacturer recall #
10-150
Manufacturer
KEYSTONE RV COMPANY
Vehicles affected
4,770
Component
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Owner phone
1-800-767-9101
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 10, 2010
Recall started by
MFR
Notes
Keystone safety recall no. 10-150.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 10V587 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 10V587?

2007–2011 Keystone Montana & 2007–2011 Keystone MONTANA-BIG Sky + 3 more. 4,770 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Keystone dealer to book the free repair or call the manufacturer at 1-800-767-9101.