2004–2010 Heil Durapack Python & 2004–2010 Heil Multipack recall: body & structure
⚠️ What's wrong
Heil is recalling certain 2004 through 2010 Durapack and Multipack refuse collection vehicle automated side loaders with Python lifts utilizing programmable logic control (plc) to activate grabber close and lift functions. Carbon CAN build up on internal relays within the plc and this CAN cause a bridging or inadvertent circuit completion due to vibration.
💥 The risk
Should this happen, the arm CAN lift or grab without operator inputs, possibly resulting in a vehicle crash or injuries to persons outside the vehicle.
🔧 The fix
Heil will notify owners and dealers will install a retrofit kit to repair the vehicles free of charge. The safety recall began on march 4, 2011. Owners may contact heil customer support toll free at 1-866-275-4345.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 10V590000
- Manufacturer
- HEIL ENVIRONMENTAL
- Vehicles affected
- 2,201
- Component
- STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
- Owner phone
- 1-866-275-4345
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Mar 4, 2011
- Recall started by
- ODI
- Notes
- Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .